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Frequently Asked Questions
What Shipping Methods Are Available?
Products are delivered through our delivery partners. However heavy items, which are to be delivered by four wheeler can be delivered only after receipt of full payment including transportation charges. Items whose value exceeds above Rs.5000 not eligible for COD.
Local pick up option is available. You can inspect and pay money at the counter at the time of taking delivery. You are given 48 hours time to take delivery, if not executed then it is deemed cancelled, and you cannot procure same product at price mentioned. You cannot cancel more then three orders a month.
Do You Ship Internationally?
No, This is exclusively for Indians
How Long Will It Take To Get My Products?
With in 48 hours you will get your ordered product. If you have selected local pickup then you have 48 hours to clear delivery from the time of acceptance of your order.
What Payment Methods Are Accepted?
You can pay by credit card/ debit card / Bank transfer/ IMPS/ NEFT/ Cash payment at counter etc
Is Buying On-Line Safe?
It is absolutely safe through instamojo payment gateway. thousands of transactions are happening through instamojo every day
Order & Retunrs
How do I place an Order?
you can search for product, range with in which it is available, and look for price, brand, and proximity and other advantageous parameters. Place order from which you feel your criteria are met. You will receive message after acceptance by vendor about location of vendor.
How Can I Cancel Or Change My Order?
You can cancel an order before it is accepted. Once accepted you cannot cancel an order. Three cancellations per month is allowed. Exceeding this limit attract R.s 50 penalty per order
Do I need an account to place an order?
Yes you need an account to place an order.
How Do I Track My Order?
You can track by visiting ” Track my order” menu
How Can I Return a Product?
You can return products with in 48 hours from the time of delivery. Items that you have been delivered in open condition are not eligible for ‘ return’. Only close pack delivered products with manufacturing defects / wrong shipment of goods / damaged at the time of delivery are eligible for ‘return’.
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